Terms of Service

For Service Providers & Contractors

Effective Date: April 1, 2025

These Terms of Service ("Terms") govern your use of the Rent Ready Bids platform as a service provider ("Contractor"). By registering and accepting jobs via Rent Ready Bids, you (“Contractor”) agree to abide by the following Terms:

  • Contractor Eligibility & Requirements

    You represent and warrant that you:

    • Hold all legally required business licenses and registrations.

    • Carry active general liability insurance and agree to upload and maintain proof within the platform.

    • Are authorized to perform the services offered and will comply with all applicable laws and regulations.

  • Invoicing & Payment

    • All invoicing and payment must occur through the Rent Ready Bids Platform.

    • Contractors are prohibited from accepting or soliciting off-platform payments for any job introduced via Rent Ready Bids.

    • Violation may result in:

    • Rent Ready applies a processing/transaction fee to each payment, which is deducted from your payout. This fee is disclosed before you accept a job.

  • Disintermediation Policy

    Disintermediation is strictly prohibited. You agree not to:

    • Accept or propose direct engagements outside the platform for any Customer you were introduced to through Rent Ready Bids.

    • Circumvent Rent Ready’s invoicing, communication, or compliance systems.

    • Failure to comply may result in permanent removal and legal enforcement.

  • Job Performance Standards

    • Deliver services in accordance with the job scope and timeframe.

    • Maintain communication via the platform.

    • Upload before/after photos or documentation if required by the job or customer.

    • Represent Rent Ready Bids professionally while on-site.

  • Dispute & Compliance

    • You must cooperate with any dispute investigations.

    • Rent Ready reserves the right to withhold payment or suspend your access for service-related complaints or contractual violations.

    • Rent Ready is not responsible for delayed payments resulting from missing documentation or incomplete work.

  • Termination

    Your account may be suspended or terminated for:

    • Fraud

    • Misuse of the platform

    • Unprofessional behavior

    • Repeated complaints

    • Disintermediation attempts

  • Limitation of Liability

    Rent Ready Bids is not liable for:

    • Delays in payment caused by platform misuse

    • Damage caused on-site or during performance of services

    • Claims or injuries resulting from your work

  • Indemnification

    You agree to indemnify Rent Ready from all claims related to your:

    • Services

    • Off-platform payments

    • Disintermediation activities

    • Misrepresentation or legal violations

  • Governing Law

    • These Terms are governed by the laws of North Carolina.

  • Contact

    • Email: bids@rentready.com

For Multifamily Professionals

Effective Date: April 1, 2025

Platform: www.rentreadybids.com

Provider: Rent Ready, LLC (“Rent Ready”, “we”, “us”, or “our”)

By using Rent Ready Bids to request and manage services, you (“Customer”) agree to the following Terms:

  • Account Registration

    You agree to:

    • Register with accurate company and contact information

    • Maintain your account’s security and authorized users

    • Use the platform only for business-related property services

  • Use of Platform

    • You agree to request, approve, and manage services solely via the Rent Ready Bids platform.

    • Do not attempt to pay contractors directly or engage them off-platform. This practice violates our Disintermediation Policy.

    • Violation may result in account suspension and may impact contractor eligibility for future work.

  • Payment Terms

    • Payment must be submitted through the platform.

    • You agree to pay according to the terms shown upon service confirmation.

    • Delayed or withheld payments may result in halted service or access restriction.

  • Disintermediation Policy

    • Customers may not circumvent Rent Ready by directly engaging any Contractor first introduced through the platform.

    • You agree to report any contractor requesting direct payment or off-platform engagement.

    • Violations undermine the platform and may result in permanent account removal.

    • Fines up to 20% of total job value per incident.

  • Service Expectations

    You agree to:

    • Provide accurate job details and property access information.

    • Communicate via the platform.

    • Promptly report service issues so they can be resolved quickly.

  • Disputes

    • Disputes must be reported via the platform within 72 hours of job completion.

    • Rent Ready may provide dispute mediation but does not guarantee outcomes or refunds.

  • Limitation of Liability

    Rent Ready Bids is not responsible for:

    • Work quality or damage caused by Contractors

    • Service delays caused by Contractor or property access issues

    • Any incidental or consequential damages

  • Termination

    Your account may be suspended or terminated for:

    • Off-platform payments

    • Misuse of the platform

    • Repeated or unresolved disputes

  • Governing Law

    • These Terms are governed by the laws of North Carolina.

  • Contact

    • Email: bids@rentready.com